NewiCallStar, our AI receptionist IT services and staffing · Bedford, Texas

Enterprise IT, run by people who have done it before.

Senior delivery directors and technical architects, consultants screened one by one, and 220 delivered projects out of Bedford, Texas.

Systems integration · staffing · contact centers · cloud · AI

Discovery Requirements Strategy Implementation
Clients we work with
  • PNC Bank
  • TCS
  • Spirit Airlines
  • Citizens Bank
  • Tech Mahindra
  • Infosys
  • McKesson
  • IBM
  • Salesforce
  • American Express
  • Apple
  • Verizon
  • Coforge
  • Blue Cross Blue Shield
  • Nebraska Department of Health and Human Services
  • Beacon Hill
  • Hallmark Healthcare
  • Impact Advisors
  • Expedition Software
  • Atlas Pharma
  • Carman Solutions Group
220
Finished projects

Delivered for maximum return on investment.

550+
Clients served

Long relationships, most of them by referral.

120
Skilled experts

Developers, engineers and architects, each screened.

A bright open-plan office, with three people working at a long shared table
What we do

Nine things, done properly.

Expertise across every element of the IT project lifecycle: business issue discovery, requirements gathering, strategy, business impact analysis, design, procurement and implementation.

Secure, scalable, high-performance websites and web applications, built to your requirements and delivering consistent experiences across devices.

SEO practice is designed in from the start, and the backend architecture is built for speed, security and data integrity.

The full lifecycle of your technology environment: strategic planning, systems integration, service management and ongoing support.

Advanced security controls and proactive monitoring catch problems before they reach your operations.

A user-centered, iterative approach that turns ideas into market-ready products, combining design, engineering and rapid prototyping.

3D modeling, user testing and continuous feedback validate the design before it ships.

Language models adapted to your business context and workflows: support chat, content automation, and insight extraction from large datasets.

Implementations prioritize security, compliance and responsible use.

Cloud solutions that improve data management, team collaboration and operational agility, so the business can scale securely.

Interfaces that combine visual clarity with function, improving usability, engagement and satisfaction for the people who use them daily.

Automating process work, surfacing insight that was buried in data, and putting intelligence where a decision actually gets made.

Design, development, deployment and support, aligned to your objectives and staffed by consultants we have screened ourselves.

DevOps practice and tooling that shortens delivery cycles, raises quality, and keeps deployments reliable across environments.

Contact centers

Customer engagement, on infrastructure that holds up.

Personalized customer experiences on next-generation IVR, CTI and omnichannel contact-center technology, designed for performance and reliability, and integrated with the systems you already run.

Our product

iCallStar

Answers every call. And every chat.

iCallStar picks up when your team can’t, on the phone and in the chat box on your site. It books, moves and cancels appointments, answers the questions you get twenty times a day, and confirms with the customer by text and email.

The iCallStar website on a laptop and a phone, showing a call it answered: a patient moves a cleaning to Friday, the calendar updates and a confirmation text goes out

Every call, day or night

Nights, weekends, lunch breaks and overflow. Nobody reaches voicemail and nobody waits on hold.

Books, moves and cancels

In Google Calendar, Microsoft 365 and Outlook, then confirms with the customer by text and email.

Hands off when it should

When a call needs a person, it transfers straight to your team instead of guessing.

For any business the phone won’t leave alone: dental and medical offices, restaurants, salons and spas, home services, auto repair, vets and pet care.

Process

How the work runs.

Four stages, the same every time, with one team accountable from the first conversation to the last deployment.

Stage one

Select a project

We define scope, objectives and success criteria with you, so there is a clear foundation from day one.

Stage two

Project analysis

We assess requirements, the technical landscape and the risks, then set an execution strategy against your timeline.

Stage three

Plan and execute

The approved strategy is delivered through a structured, agile approach, managing resources, milestones and quality as we go.

Stage four

Deliver result

Measurable outcomes against the objectives, timelines and quality standards we agreed, with accountability for all three.

Our mission is to transform businesses through innovative IT solutions and automation.
Star Software Solutions LLC
A consultant leads a project session while the team follows along on laptops
Careers

A place where the work is worth doing.

We place people in IT roles that match a client's real needs, in an environment built on collaboration, open knowledge sharing and respect for the individual.

People working at their desks in a bright open office hung with bulb lights
Contact

Let's talk.

Questions about our services, our process, or how we would support what you are building. We answer plainly.

Office
1901 Central Drive, Suite 414
Bedford, TX 76021